Returns & 30 Day Money Back Guarantee

At MUDMASKY, we want you to feel confident trying our products. That's why every order is covered by our 30 Day Money Back Guarantee.

If you're not completely satisfied with your purchase, simply contact us within 30 days of receiving your order and we'll help you with the return process.

To start a return, please email info@mudmasky.com with your order number and the reason for your return. Once your request has been reviewed, we'll provide you with instructions on how to return your item.

Please note that returns must be approved before they are sent back. Items returned without prior authorization may not be accepted.

Our 30 Day Money Back Guarantee

We stand behind every product we make. If you've genuinely tried your MUDMASKY product and you're not satisfied, you can return it within 30 days of delivery for a refund.

We may ask for your feedback so we can continue improving our products, but we'll always aim to make the process simple, fair, and hassle free.

Damaged or Incorrect Orders

Please inspect your order upon arrival. If your item is damaged, defective, or if you received the wrong product, please contact us immediately at info@mudmasky.com so we can make it right.

Refunds

Once we receive and inspect your return, we'll let you know whether your refund has been approved.

If approved, your refund will be issued to your original payment method within 5 business days. Please note that your bank or credit card provider may require additional time to process the refund.

If more than 10 business days have passed since your refund was approved, please contact us at info@mudmasky.com.